A hotel in the Midlands cut its maintenance budget by 30% in early 2025. The general manager made the decision after the employer's National Insurance contributions increased and energy costs strained the quarterly budget. Among the things that slipped: the annual service on the fire alarm system, a
A customer slips on a wet floor in the bar area. A kitchen porter burns their forearm on a pan. A member of the public trips on a loose paving slab outside your front entrance and is taken to hospital by their partner. A drunk customer pushes a member of
You train your staff. You know you do. The new starter spent their first shift shadowing someone experienced. The fire drill happened last month. Food hygiene was covered in the induction. You talked everyone through the cleaning procedures. The problem is not whether the training happened. The problem is what
Martyn's Law is getting all the attention right now. That is understandable. It is new legislation that carries real penalties, and most venue operators have never had to consider terrorism preparedness before. But here is the thing that nobody writing about Martyn's Law seems willing to
and will launchAuthor: Chris Brown Published: 10/02/2026 Last Updated: 10/02/2026 Reading Time: 12 minutes If your venue has a capacity between 200 and 799 people, you fall within the Standard Tier of Martyn's Law. You have until April 2027 to comply. That sounds like
Author: Chris Brown Published:04/02/2026 Last Updated: 04/02/2026 Reading Time: 10 minutes On the evening of 22 May 2017, over 14,000 people gathered at Manchester Arena to watch Ariana Grande perform. At 22:31, as families began collecting their children from the foyer, a suicide